Hyperautomation is a business-driven concept of automating everything in an organization that can be automated.
Enterprises and organizations that adopt hyperautomation aim to streamline and unify many business processes and IT activities under a single platform, such as WatchMyDC.
Basic single task-based automation does not deliver the impact through the whole organization. Taking a leap towards hyperautomation, enterprises can drive their business and IT processes to talk more like a business, in a cross-border manner.
The core benefit is to sustain or gain enterprise's competitive advantage, create better return, and create more revenue opportunities, instead of focusing on cost reductions.
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Hyperautomation consists of every or many of the following elements:
- Artificial intelligence (AI)
- Machine learning
- Event-driven software architecture
- Robotic process automation (RPA)
- Business process management (BPM) and intelligent business process management suites (iBPMS)
- Integration platform as a service (iPaaS)
- Low-code/no-code tools
- Packaged software
- Other types of decision, process, and task automation tools
Read also 10 Reasons Why to Adopt WatchMyDC
IT Automation vs. Hyperautomation
The difference between automation and hyperautomation is often unclear. Automation aims to solve single, repetitive team/department-based tasks at a certain organizational level.
On the other hand, hyperautomation is solving automation at several organizational levels, by using multiple automation tools that enable intelligent automation, including machine learning and robotic process automation to scale automation initiatives.
Hyperautomation is TOP #10 Technology Trend
by Gartner Research
Hyperautomation is already a proven concept and the current market cap is usd10B, with an annual growth rate of 22%. Hyperautomation market cap is expected to reach usd46B in the next 10 years.
Hyperautomation platforms create a set of various automations, tools, and technologies without, or with minimal human intervention.
Hyperautomation aims to eliminate cross-border barriers between an organization’s teams/departments, and unify, not only separate processes, automations but also IT to an enterprise’s business.
In the next few years, enterprises face the situation that hyperautomation is not an option anymore but more like a Must to Have, if they want to stay in the game, and additionally create a stronger competitive position.
Higher IT, and Business Value
Hyperautomation transforms IT teams and businesses by providing higher-level operations from the IT teams, creating more business values, cost savings, reliability, and generating revenue opportunities.
Hyperautomation not only reduces costs in every organization but offloads operational workflows and frees hours for revenue opportunities. For example in ITSM/Service Desk/outsourced MSPs can seek more customers, and business opportunities to fulfill saved hours.
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Tomi Korpela
CSO, WatchMyDC Hyperautomation